Being an ATT mail account user, you might get frustrated due to various issues and errors that you come across especially while logging in to your “ATT webmail account.”
Considering that, we’ve come out with this comprehensive guide on how AT&T users can deal with the “ATT email login problem.”
So, what are you waiting for, let’s get started—
“Does ATT.net email still work?
Yes. Despite the Yahoo and ATT merger; users can continue using your AT&T mail account (including @bellsouth.net, @att.net, @sbcglobal.net, etc.) as usual. This means, you will be able to access your AT&T email from att.net without any inconvenience.”
Right Procedure to Sign-in to ATT.Net Email Account
If you can’t log in to your ATT email account, you might not be doing it correctly. So, first thing first, we will explain to you how you can login to your ATT Yahoo mail account, the right way.
- Step 1: To start, launch your regular “Web browser” on your respective device.
- Step 2: Then, paste this “https://currently.att.yahoo.com/?guccounter=1” link in its URL address bar and hit ‘Enter’ to go to the official “ATT Mail website.”
- Step 3: There on the ATT Mail website, you’ve to click on the “Sign-in” option from the top-right corner of the screen.
- Step 4: As soon as you do so, you’ll be redirected to the “ATT.Net Email Login Page.”
- Step 5: Once you reach there, enter your “ATT Email Address” in the ‘User ID text field.’
- Step 6: In the same manner, you’ve to enter your “AT&T Account Password” in the ‘Password text field.’
- Step 7: Now, when you’re done entering your ATT account’s login credentials, click on the “Sign-in” button to access your ATT email account without facing any login issue.
Using the above steps, you can easily login to your ATT.net email account.
However, if you are still having trouble logging in to your ATT.Net email account despite following the correct login procedure, try the solutions discussed below.
Dedicated Solutions to Resolve ATT.Net Email Login Problems
Since login issues can occur due to many reasons like wrong password and user Id, amalgamation of cache and cookies in web browser, ATT server down, firewall settings, outdated browser, extension etc; we have listed below all the solutions that cater to these said reasons.
So, work your way down the line and see which solution works for you as the reason for facing ATT login issues may be different for you from others and what works for you may not work for them and vice versa.
Solution 1: Verify Your ATT Login Credentials
Apparently, “Att.net email login problems” also arise when you inadvertently input invalid or incorrect login credentials of your ATT.net account. Therefore, to ensure that you are entering the correct login credentials for your Att.net email account, you can—
- First of all, cross-check your “ATT Email ID” to know whether you have used the correct ATT.net email domain suffix.
- Then, cross-check your “ATT Email Password” and for that select the ‘Show Password’ option available inside the password-text field only.
Also, while entering your account login credentials especially password, make sure to follow these guidelines—
- Passwords are case-sensitive. So, you must use both the “NUM Lock” and “CAPS Lock” keys carefully while entering your password.
- Do not “Copy-paste your password” to avoid copying extra characters at the beginning or end of your actual password.
- Disable the “Auto-fill password” option and always try to type it manually because when you update your password, sometimes the same will not update for your web browser’s auto-fill settings and thus, you will keep getting login problems.
Solution 2: Check the ATT Yahoo Email Server
If you’ve entered the correct login credentials for your Att.net email account and are unable to log in to the same, you may be having Att.net sign-in problems because the “ATT mail server is down.” Sometimes this can happen due to heavy traffic.
So, with this possibility in mind, check the status of “ATT Mail Server” on any one of the websites given below—
After you finish checking the status of ATT Mail servers, if the result indicates “network outage of AT&T email servers” then, it is recommended that you refrain from attempting to login to your account until the website server is up and running completely fine again.
Solution 3: Log Out of Different/Multiple Logged-In Locations
Next, if you are already logged into your AT&T email account from another location or from another device, this can also cause problems during login.
So, in this case, you should log out from all the different/multiple locations. To do this, you must select the “Sign-out from all other devices” option on the official AT&T Mail sign-in page on your next attempt to login to your AT&T email account.
Solution 4: Clear Your Cache and Cookies
If logging out of all different/multiple locations doesn’t help, what you can do next is clear your cache and cookies as they can also sometimes interrupt the login process.
- Step 1: First of all, open your preferred browser and tap on “Three Dots” appearing on the top right corner.
- Step 2: Then, select “More tools” from the menu.
- Step 3: After that, click on the “Clear Browsing Data” option.
- Step 4: On doing so, a pop-up window will open and within the same, you need to click on the drop-down arrow box to set it to “All Time”.
- Step 5: When you are done, click on the “Clear data” button.
Solution 5: Update Your Web Browser
It is observed that if the browser you are using to log in to your respective email account is out of date, then you may face issues. However, don’t worry, you can fix it by updating or reinstalling the browser and it can be done easily by following these steps—
- Step 1: Launch your respective “Web browser.” [Taking example of Chrome.]
- Step 2: From the homepage, click on the “Three-dot menu icon” which is located at the top-right corner.
- Step 3: Then, you’ve to select the “Help” option from the menu.
- Step 4: Next, click on the “About Google Chrome” option.
- Step 5: As soon as you do so, your browser will check for “Automatic updates” (if required).
- Step 6: Now, if your browser finds new updates, you’ve to take an action and, i.e., click on the “Relaunch” option.
- Step 7: Doing this will install the latest browser update on your device and after the update is complete, you’ll receive a notification saying— “Browser Updated.”
Solution 6: Enable Flash Player
While Flash Player is used to play videos, games and other interactive content, it also helps in the smooth functioning of websites. So, to ensure that your ATT website works well when you sign in to your account, you can consider enabling Flash Player with these simple steps—
- Step 1: Go to your respective “Browser” and launch it.
- Step 2: Then, what you’ve to do is click on the “Lock icon” beside the URL section and select the “Site Settings” option.
- Step 3: After that, simply scroll down the window to find the “Flash” option.
- Step 4: Next, you need to click on the “Down Arrow” option to select “Allow” for flash.
- Step 5: Now, your browser can access “Online Resources” that work with Flash Player.
Solution 7: Enable JavaScript
Like Flash Player, enabling JavaScript can also sometimes help you get rid of login problems you encounter with your email. So, in order to enable JavaScript, follow these steps—
- Step 1: First, launch your “Web Browser” and click on the “Lock icon” to navigate to “Site Settings.”
- Step 2: Once you reach the site settings, you need to scroll down the windows and find the “Javascript” option
- Step 3: After that, simply tap on the “Drop-Down” option to select “Allow.”
- Step 4: Now, all the “JavaScript will start working” on your browser.
Solution 8: Disable Unnecessary Extension/Plugins
Though extensions/plugins can be extremely useful, they often hinder the login process, so it would be a better option to disable them in order not to face any such issue.
You can disable unnecessary extension from your browser this way—
- Step 1: Go to your respective web browser and tap on the “Three dot icon” located mainly at the top right corner of the screen.
- Step 2: Then, click on the “More Tool” option from the menu that appears.
- Step 3: After that, you need to select the “Extension/plugins” option.
- Step 4: As soon as you do this, you will be taken to a new window. Here, you will see all the installed extensions on your browser and from them, simply select the “Unwanted extensions/plugins” to either “Disable” or “Remove” them.
Solution 9: Disable Your Firewall Settings
To easily access the ATT email login page on your browser, you need to next check your firewall settings and if it is enabled, you can perform the following steps to disable the same (by changing settings for all sites)—
- Step 1: Firstly, open your “Web Browser” (preferably chrome).
- Step 2: Then, click on the “Three-dots icon” at the top right corner to open settings.
- Step 3: Inside settings, click on the “Privacy and Security” option.
- Step 4: Next, choose the “Site Settings” option.
- Step 5: Now, you can simply select the “Permission Settings” which you want to update.
Tip: It is always recommended to relaunch the browser after making changes to it.
Solution 10: Reset Your ATT Email Account Password
Mostly, login problems arise when you forget your password or when someone hacks your account and changes its password. However, whatever the reason, resetting your account password should help you get rid of “ATT email login issues.”
- Step 1: To begin the password reset process for your ATT email account, open your preferred “Web Browser” on your respective device.
- Step 2: Then, go to the ATT password reset page by “Clicking Here.”
- Step 3: On this page, enter your “User ID” which is your ATT e-mail address.
- Step 4: After that enter your last name in the corresponding field and click “Continue.”
Alternatively—
- Step 1: Navigate to the “ATT Yahoo” official website homepage using this “http://www.att.net” link.
- Step 2: Once you reach there, find the “Sign-in” or “Mail” option and click on it.
- Step 3: Doing so, will take you to the official sign-in page of ATT email service.
- Step 4: There, you will first need to enter your “ATT account email address” in the required ‘User ID text field.’
- Step 5: Next, do not write anything in the ‘Password text field.’ Instead skip this and click on the “Forgot password?” link.
- Step 6: Doing so will take you to the “ATT Password Recovery Methods Page” and there, you will be provided with the following recovery methods by ATT—
- Answer your Security Question
- Get a Temporary Password for AT&T Account
- Step 7: From the given password recovery methods, you can choose any one and follow the on-screen instructions to receive a “Verification Code” which redirects you to the “AT&T Password Reset Page.” Basically, you can select the method by which you want to reset your password i.e., you can either generate a temporary password or reset it by answering your security questions.
- Step 8: If you decide to reset through “Temporary Password,” a ‘code’ will be sent to you on your mobile phone or alternate email ID. However, if you don’t have access to these, you can reset it via “Security Questions.”
- Step 9: Once you enter the temporary password sent to your phone or you answer the security questions correctly, you will get the option to “Generate your new password.”
- Step 10: Now, all you have to do is decide and enter a “New Password” for your ATT email account.
- Step 11: In continuation, you will have to “Re-enter the Password” for confirmation and you are done!
Now, you can use this newly generated new password as your current login credential to successfully access your ATT email account back.
Solution 11: Recover Your ATT Email Account User ID
Just as you recovered your ATT email account by resetting its password, you can recover your ATT email account “User ID” if you no longer remember it.
This is because, unless you enter your correct User ID, you may find yourself unable to access your ATT account. So, here is how you can recover your ATT email account user ID—
- Step 1: To begin, visit the “AT&T login page” using your regular-used web browser on your device.
- Step 2: There on the ATT login page, click on the “Forgot User ID” link.
- Step 3: This action of yours, will take you to the next screen and there, all you need to do is to provide a “Secondary Email” to receive an email from the ATT server, which contains the forgotten user ID of your ATT email account.
Solution 12: Setup Your AT&T Email Account in An Email Client
While the above-mentioned solutions can solve “ATT email login issues” and help you access your account back; it is recommended by many that if you want to avoid ATT webmail login problems in the future, consider setting up your AT&T email account in an email client.
However, to set up and configure your AT&T email account in an email client, you need the following “IMAP/POP and SMTP” Server settings of ATT Mail.
However, to set up and configure your AT&T email account in an email client, you need ATT Mail’s following “IMAP/POP and SMTP Server Settings.”
ATT.Net Email Server Settings – IMAP, POP3 and SMTP
- AT&T Email IMAP (Incoming Mail Server) Settings
| AT&T Mail Server Account Type | IMAP |
| AT&T Mail Username | Full AT&T Email Address, including domain (e.g., test@bellsouth.net, test@att.net) |
| AT&T Mail Password | AT&T Email Account Password |
| AT&T Mail IMAP Hostname | imap.mail.att.net |
| AT&T Mail IMAP Server Port | 993 |
| Required AT&T Mail IMAP TLS/SSL | YES |
| Authentication Required | YES (AT&T Email account Username and Password) |
- AT&T Email POP (Incoming Mail Server) Settings
| AT&T Mail Server Account Type | POP |
| AT&T Mail Username | Your Full AT&T Email Address, including domain (e.g., test@bellsouth.net, test@att.net) |
| AT&T Mail Password | Your AT&T Email Account Password |
| AT&T Mail IMAP Hostname | pop.mail.att.net |
| AT&T Mail IMAP Server Port | 995 |
| Required AT&T Mail POP TLS/SSL | YES |
| Authentication Required | YES (AT&T Email account Username and Password) |
- AT&T Email SMTP (Outgoing Mail Server) Settings
| AT&T Mail Server Account Type | SMTP |
| AT&T Mail Username | Your Full AT&T Email Address, including domain (e.g., test@bellsouth.net, test@att.net) |
| AT&T Mail Password | Your AT&T Email Account Password |
| AT&T Mail SMTP Hostname | smtp.mail.att.net |
| AT&T Mail SMTP port | 465 |
| Required AT&T Mail SMTP TLS/SSL | YES |
| Authentication Required | YES (AT&T Email Account Username and Password) |
It’s worth mentioning here that ATT’s incoming and outgoing email server settings differ for the iPhone, Mac, Windows Thunderbird and Outlook email client applications.
So, you don’t face any issues during configuration of your ATT email account in any said email client of your choice, we have provided ATT’s incoming and outgoing email server settings separately for iPhone, Android, Mac (Apple Mail) and Windows (Thunderbird and Outlook) devices. Have a look—
ATT.Net Email Server Settings for iPhone Devices
- AT&T Email IMAP & SMTP (Incoming & Outgoing Mail Server) Settings for iPhone—
| Incoming IMAP Server | imap.mail.att.net |
| Incoming Port | 143 |
| Outgoing SMTP Server | smtp.mail.att.net |
| Outgoing Port | 465 or 583 |
| Secure Port | 993 |
| Security Type | SSL/TLS |
| Insecure Port | 143 |
| Security Type | None |
| Requires an Encrypted Connection | Yes |
| Type of Encrypted Connection | SSL Encryption |
- AT&T Email POP & SMTP (Incoming & Outgoing Mail Server) Settings for iPhone—
| Incoming POP Server | inbound.att.net |
| Incoming Port | 110 |
| Outgoing SMTP Server | outbound.att.net |
| Outgoing Port | 465 or 583 |
| POP Secure Port | 995 |
| Security Type | SSL/TLS |
| POP Insecure Port | 110 |
| Security Type | None |
| Requires an Encrypted Connection | Yes |
| Type of Encrypted Connection | TLS Encryption |
You can configure and set up your Att.net email account on iPhone mail client using these ATT email server settings for iPhone.
ATT.Net Email Server Settings for Android Devices
- AT&T Email IMAP & SMTP (Incoming & Outgoing Mail Server) Settings for Android—
| Incoming IMAP Server | imap.mail.yahoo.com |
| Incoming Secure Port | 993 |
| Security Type | None |
| Outgoing SMTP Server | Smtp.mail.yahoo.com |
| Outgoing Secure Port | 465 or 587 |
| Security Type | SSL/TLS |
| Insecure Port | 143 |
| Security Type | None |
| Requires an Encrypted Connection | Yes |
| Type of Encrypted Connection | SSL Encryption |
- AT&T Email POP3 & SMTP (Incoming & Outgoing Mail Server) Settings for Android—
| Incoming POP Server | pop.att.yahoo.com |
| Incoming Secure Port | 995 |
| Outgoing SMTP server | smtp.att.yahoo.com |
| Outgoing Secure Port (SMTP) | 465 |
| Security Type | SSL/TLS |
| Outgoing Secure Port (SMTP’s roaming server) | 587 |
| Security Type | SSL/TLS |
| Outgoing Insecure Port (SMTP) | 25 |
| Security Type | None |
| Requires an Encrypted Connection | Yes |
| Type of Encrypted Connection | TLS Encryption |
With these server settings for Android, you can configure your Att.net email account to exchange (send and receive) ATT emails on Android mobile mail app.
ATT.Net Email Server Settings for Mac PC’s Apple Mail Email Client
- AT&T Email IMAP & SMTP (Incoming & Outgoing Mail Server) Settings for Apple Mail Email Client Application—
| Incoming IMAP Server | imap.mail.att.net |
| Incoming Port | 143 |
| Outgoing SMTP Server | smtp.mail.att.net |
| Outgoing Port | 465 |
| Secure Port | 993 |
| Security Type | SSL/TLS |
| Insecure Port | 143 |
| Requires an Encrypted Connection | Yes |
| Type of Encrypted Connection | SSL Encryption |
- AT&T Email POP3 & SMTP (Incoming & Outgoing Mail Server) Settings for Apple Mail Email Client Application—
| Incoming POP Server | inbound.SBCglobal.net |
| Incoming Port | 110 |
| Outgoing SMTP Server | outbound.SBCglobal.net |
| Outgoing Port | 465 |
| Secure Port | 995 |
| Security Type | SSL/TLS |
| Insecure Port | 110 |
| Requires an Encrypted Connection | Yes |
| Type of Encrypted Connection | TLS Encryption |
You can add your AT&T email account to a Mac PC’s email application, such as Apple Mail, using these AT&T server settings.
ATT.Net Email Server Settings for Windows PC’s Thunderbird Email Client Application
- AT&T Email IMAP & SMTP (Incoming & Outgoing Mail Server) Settings for Thunderbird Email Client Application—
| Incoming IMAP Server | imap.mail.att.net |
| Incoming Secure Port | 993 |
| Outgoing SMTP Server | smtp.mail.att.net |
| Outgoing Secure Port | 465 |
| Security Type | SSL/TLS |
| Insecure Port | 143 |
| Requires an Encrypted Connection | Yes |
| Type of Encrypted Connection | SSL Encryption |
- AT&T Email POP3 & SMTP (Incoming & Outgoing Mail Server) Settings for Thunderbird Email Client Application—
| Incoming POP Server | inbound.att.net |
| Incoming Secure Port | 995 |
| Outgoing SMTP Server | outbound.att.net |
| Outgoing Secure Port | 465 |
| Security Type | SSL/TLS |
| Insecure Port | 110 |
| Requires an Encrypted Connection | Yes |
| Type of Encrypted Connection | TLS Encryption |
Use these server settings to configure your Att.net email account on the Thunderbird email client of Windows PC.
AT&T.Net Email Server Settings for Windows PC’s Outlook Email Client Application
- AT&T Email IMAP & SMTP (Incoming & Outgoing Mail Server) Settings for Outlook Email Client Application—
| Incoming IMAP Server | imap.mail.yahoo.com |
| Incoming Secure port | 993 |
| Outgoing SMTP Server | smtp.mail.yahoo.com |
| Outgoing Secure Port | 465 |
| Security Type | SSL/TLS |
| Insecure Port | 143 |
| Requires an Encrypted Connection | Yes |
| Type of Encrypted Connection | SSL Encryption |
- AT&T Email POP & SMTP (Incoming & Outgoing Mail Server) Settings for Outlook Email Client Application—
| Incoming POP Server | inbound.yahoo.com |
| Incoming Secure Port | 995 |
| Outgoing SMTP Server | outbound.yahoo.com |
| Outgoing Secure Port | 465 |
| Security Type | SSL/TLS |
| Insecure Port | 110 |
| Requires an Encrypted Connection | Yes |
| Type of Encrypted Connection | TLS Encryption |
After inputting the above given att.net IMAP email settings or att.net POP email settings along with att.net SMTP email settings, you’ll be able to access and enjoy the ATT.net incoming mail services.
Conclusion
Like every email domain, AT&T also encounters problems with its email service from time to time, which calls for an effective troubleshooting guide to fix them.
So, if ATT.net email login is not working for you, you can learn in this article how to fix it with the solutions provided in simple steps.
Certainly, you can solve problems related to ATT.NET email login problems by following the instructions in this article.
However, it is always recommended to approach professionals if you need any further assistance. You can reach the ATT helpline through their official website.
For additional ATT information you can connect with its social media platforms. Links to various social media platforms of ATT are listed as follows—
- LinkedIn: https://www.linkedin.com/company/att/
- Twitter: https://twitter.com/att
- Facebook: https://www.facebook.com/ATT
- Instagram: https://www.instagram.com/att/
FAQs
Ques: Why is my AT&T email not working?
Ans: If you are wondering why my AT&T email is not working then, here are some of the possible reasons why AT&T email is not working—
- Accessing ATT email from a faulty browser
- Login attempts with incorrect or invalid ID and password
- ATT email server service may be down
- Unable to load ATT email service due to improper network connectivity
- A third-party software or security programs like antivirus and firewall settings may be blocking or interfering with the ATT email server.
Ques: How do I receive my ATT emails?
Ans: To get your ATT emails, you need to simply log in to your ATT.NET email account by entering the correct login credentials of your account on the “ATT Mail Login Page”. However, if you find yourself unable to do so, you must first recover your ATT account by resetting its password and thereafter, you will be able to receive your ATT emails.
Ques: How do I fix email problems?
Ans: There are many methods available to fix ATT email problems and some of the popular ones are listed below:
- Check for ATT server outage
- Ensure proper network connectivity
- Check your login credentials such as email id and password are correct.
- Clear cookies, cache files and browser history.
- Reset your web browser
- Temporarily disabling security programs
- Switch to Google DNS
- Configure ATT Mail in an email client &
- Ensure that you are using correct email server setting
Ques: How do I recover my ATT.net email account?
Ans: If you suspect that your ATT.NET email account has been compromised and you no longer have access to it, you can straightway go to this reset ATT email account password link “https://m.att.com/my/#/forgotLoginLanding? Flow_Indicator=FID” to reset the password of your ATT.net account.
Once you reset your ATT.net email account password, go to the “ATT.net Email Login Page” and try logging in to your account to make sure you’ve recovered your ATT.net email account or not.
Ques: What are the ATT email server settings?
Ans: The following are the ATT email server settings that are required to configure ATT webmail accounts in email client programs such as MS Outlook, Mailbird, Apple Mail, Thunderbird etc.
- ATT Mail IMAP Account-type Server Settings
- Incoming Email Server: imap.mail.att.net
- Incoming Port: 993
- Outgoing Email Server: smtp.mail.att.net
- Outgoing Port: 465
- ATT Mail POP3 Account-type Server Settings
- Incoming Email Server: inbound.att.net
- Incoming Port: 995
- Outgoing Email Server: outbound.att.net
- Outgoing Port: 465
Ques: Can I keep my ATT email address?
Ans: Yes. Even after you cancel your service with ATT, you can keep your ATT email address to continue using it. However, only if it is in good standing.
Ques: How do I contact AT&T with a complaint?
Ans: If you find yourself in a difficult situation where you have faced multiple ATT email issues like hacked accounts, unable to send and receive emails, then you can complain about all such issues to the Customer Service line of AT&T. To do so, you can either call at this contact number (800) 288-2020 or, you can contact customer service online at “https://www.att.net/contactus/index.html.”
